Welcome to “glantix.co.ke” terms and conditions.

By accessing the Site, you confirm your understanding and acceptance of the Terms and Conditions. The Site reserves the right, to change, modify, add, or remove portions of  the terms and Conditions at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates.

Your continued use of the Site following the posting of changes to these Terms and Conditions constitutes your acceptance of those changes. Kindly review the Terms and Conditions listed below diligently prior to using this website as your use of the website indicates your agreement to be wholly bound by its Terms and Conditions without modification.

Glantix.co.ke aims at being as accurate as possible. However, Glantix.co.ke does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

You are advised to confirm stock availability and specifications with our sales team when placing an order. Glantix.co.ke reserves the right to decline or cancel orders at any time. Notification is via email to the email address you provided when submitting your order. We assume no responsibility for issues resulting from such declines, cancellations, or email notification failure. Order costs will be charged to your account upon acceptance.
Images, logos, brands, trademarks and registered trademarks are the property of their respective owners and their use in this website are for information, identification and user’s convenience purposes only.

Payment

Payment terms include cash or MPESA on or before delivery, Bank transfer, Cheque, Paypal, Debit or Credit card.
For Bank transfer, cheque and Paypal payment, payment must go through before delivery while debit and credit card payments can only be done from our office.
Please also note, payment on delivery is for customers within Nairobi and its environs. All other customers are advised to make payment so that their order can be processed and shipped immediately payment is confirmed.

Delivery

We deliver on the same day so long as the customer has paid in time. Customers within Nairobi are guaranteed of getting their products on the same day. However, customers outside Nairobi may receive their products a day or two later depending on their location.

Warranty

We extend manufacturer`s warranty and guarantee on all our products where applicable in line with manufacturer`s terms and conditions. Please note that warranty takes time to be sorted, tentatively two weeks.

Return

We accept returns if the wrong product is delivered or after confirmation, the product delivered is found to be faulty. However, in case someone changes their mind and want a different product, the return is evaluated on a case by case basis. Original packaging of the product must be intact and the product in its original state for a return to be approved.